FAQs

Unlike regular tiffins, our meals are designed specifically for children—with balanced nutrition, hygiene, and taste in mind. You can also manage your subscription easily through our mobile app.

We offer freshly cooked, home-style Indian meals using seasonal vegetables, minimal oil, and no preservatives. Each box is designed to meet a child’s daily nutritional needs.

All meals are mildly spiced and tailored to be child-friendly in both taste and portion.

At the moment, we offer only vegetarian meals. Our menu includes a wide variety of wholesome, child-friendly vegetarian dishes made with fresh ingredients. We may introduce non-vegetarian options in the future based on demand.

Yes. We collect mandatory allergy information during registration in the app. Our meals are prepared in dedicated kitchens that strictly avoid cross-contamination with declared allergens. While we do not use nuts or gluten-based ingredients in our standard meals (unless specified), Schoolbox is not a certified allergen-free service. Consume with caution if your child has severe allergies.

No, we do not use palm oil in any of our meals. We only use high-quality, heart-friendly oils in minimal quantity to ensure both taste and health for your child.

Download the Schoolbox app, register your child, select a meal plan, and subscribe. We handle the rest!

We currently offer flexible monthly plans, with options to pause or skip meals through the app.

You can pause or cancel your plan anytime directly from the app. Refunds or credits (if applicable) will be processed as per our Refund & cancellation policy.

Absolutely. You can register more than one child under the same account and choose different meal plans for each.

Deliveries happen early in the morning at your chosen slot—usually between 6:00 AM and 8:00 AM—so your child has a fresh meal before school.

We are currently delivering in selected areas of Delhi NCR. You can check service availability in your area during signup.

In case of delay, our team will inform you in advance. Missed deliveries due to unforeseen circumstances may be credited.

At Schoolbox, hygiene is our utmost priority. All meals are prepared in our dedicated kitchens that follow strict FSSAI standards. Our staff undergo regular health checks, and every step—from cooking to packing—is done with sanitized equipment, food-grade gloves, and daily quality checks to ensure your child’s safety.

We use BPA-free, food-grade containers. Our packaging is designed to keep food warm and safe, and we’re working towards more eco-friendly options.

You can reach us via the in-app chat, email us at support@schoolbox.co.in, or call us at ‪+91 9220568234‬.

Yes! Refer your friends and earn credits towards your next subscription. Check the app for current offers.

Yes, the meals are prepared according to the planned menu displayed in the app. However, some items — particularly fruits, sweets, or beverages — may occasionally vary based on fresh stock and seasonal availability. Any such substitutions are made carefully to maintain the same nutritional value and overall meal quality.