Shipping & Delivery Policy

Effective Date: June 15, 2025

By Holy Banana Pvt Ltd

At Schoolbox, we are committed to delivering fresh, hygienic, and tasty lunchboxes right to your doorstep—on time, every time. Here’s everything you need to know about our delivery process:

1. Delivery Timings

         •       Deliveries are made Monday to Friday, on all regular school days.

         •       Lunchboxes will be delivered as per the delivery slot selected by you during checkout, ensuring they reach you before your child leaves for school.

2. Delivery Areas

         •       Our services are currently available in selected locations within the city.

         •        Please check service availability in your area by entering your area Pin Code. If service is available in your area, you may proceed to place your order.

3. Contactless Delivery

         •       For your peace of mind, we offer contactless delivery. Our delivery staff will place the lunchbox at your doorstep, ring the bell, and leave.

4. Missed Deliveries

         •       If no one is available at the delivery address, our team will attempt to contact you.

         •       In case of no response, the lunchbox will be returned, and no refunds will be issued for missed deliveries.

5. Changes or Cancellations

         •       Any changes, pause or cancellations must be made by 9:00PM.

6. Delivery Charges

         •       Delivery charges may apply based on your location and subscription plan. Details will be provided during checkout.

7. Hygiene & Packaging

         •       All lunchboxes are sealed and packed in hygienic, food-safe containers.

         •       We follow strict hygiene standards throughout the preparation and delivery process.

For any questions or delivery-related concerns, feel free to reach out to our customer support. We’re here to make your mornings easier and your child’s day tastier.

Schoolbox (Holy Banana Pvt Ltd)

📞 +91 92205 68234

📧 support@schoolbox.co.in

🌐 www.schoolbox.co.in